Frequently Asked Questions

EasyCounseling is an AI-powered platform that provides personalized college and career counseling to students. Our platform combines advanced artificial intelligence with expert human guidance to help you make informed decisions about your educational and career future.

Here's how it works: You start by creating a profile and taking our AI-powered assessments. Based on your responses, our system analyzes your interests, strengths, academic profile, and career goals. You then get access to personalized recommendations for colleges, majors, and careers, along with 24/7 AI support and optional one-on-one sessions with certified counselors.

Our AI has been trained on millions of data points from student outcomes, career trajectories, and college admissions data, achieving a 98% accuracy rate in our validation studies.

The AI continuously learns and improves by analyzing real-world outcomes and staying updated with the latest educational and career market trends. However, we always recommend using our AI recommendations as a starting point and combining them with input from our human counselors for the most comprehensive guidance.

Our free plan gives you access to:

• Basic career assessment (limited results)
• College search tool with basic filters
• Limited AI counselor questions (5 per month)
• Access to career library
• Community forum access

To unlock unlimited AI counseling, advanced assessments, essay reviews, and 1-on-1 counselor sessions, upgrade to our Student or Premium plans.

Absolutely! While our AI provides instant, 24/7 support, we understand that sometimes you need personalized guidance from an experienced human counselor.

Our Student and Premium plans include one-on-one video sessions with certified college counselors. These sessions are scheduled at your convenience and cover topics like college selection strategy, application review, essay feedback, interview preparation, and career planning. You can book sessions directly through your dashboard.

EasyCounseling is designed to help students at various stages of their educational journey:

• High School Students (9-12): College exploration, major selection, application support
• College Students: Major changes, internship guidance, career planning
• Recent Graduates: Job search strategies, career transitions

We offer three flexible plans to fit different needs and budgets:

• Free Plan: $0/month - Basic features and limited AI access
• Student Plan: $9.99/month - Unlimited AI counseling, advanced tools, 1 counselor session/month
• Premium Plan: $19.99/month - Everything in Student plus unlimited counselor sessions, priority support, essay reviews

All paid plans come with a 7-day free trial. Cancel anytime with no commitments!

Yes! We take your privacy and security very seriously. All data is encrypted using industry-standard SSL/TLS encryption, both in transit and at rest. We comply with FERPA (Family Educational Rights and Privacy Act) and never sell your personal information to third parties.

Your assessment results, chat history, and personal details are stored securely and are only accessible to you and counselors you've authorized. You can delete your account and all associated data at any time from your account settings.

Yes, you can cancel your subscription at any time with no cancellation fees. When you cancel, you'll continue to have access to your paid features until the end of your current billing period.

After cancellation, your account will automatically revert to the free plan, so you won't lose your profile data, assessment history, or saved information. You can always reactivate your subscription later if you choose.

Yes! Our platform includes a comprehensive scholarship finder tool that matches you with relevant scholarship opportunities from our database of over 10,000 scholarships.

The AI analyzes your academic profile, extracurricular activities, demographics, and interests to find scholarships you're eligible for. You can track application deadlines, save opportunities, and set reminders.

Premium plan members also get essay review services that can be used for scholarship essays, increasing your chances of winning awards.

EasyCounseling combines the best of both worlds: cutting-edge AI technology and experienced human counselors. Here's what sets us apart:

• 24/7 Availability: Get instant answers anytime, not just during office hours
• Affordable Pricing: Starting at just $9.99/month vs. traditional counseling at $100+/hour
• Data-Driven Insights: Our AI learns from millions of outcomes, not just one counselor's experience
• Comprehensive Tools: All-in-one platform with assessments, college search, career exploration, essay review, and more